2. Why We Ask You For Your Personal Information
We ask you for your personal information for the following purposes:
• to facilitate the provision of the products and services you request from us including verification of your identity;
• to provide you with information and offers on our products and services, that we believe may be of interest to you and in certain circumstances to allow IFC to provide you with information about their own products or services; and
• to comply with the law.
3. Information We Collect and How We Use It
If you choose to order products or services from us, via telephone, mail, in person at one of our retail outlets, or from our Website, you will have to provide us with certain information, including personal information such as: your name, mailing and/or e-mail address, bank or debit card information, Driver’s Licence or passport and/or other photographic identification. We may also obtain information about your transactions with us and other information for payment purposes or to comply with legal requirements.
Federal law requires us to obtain, verify and record information in order to confirm your identity. This information will include your name, address, date of birth and any other information required in order to complete the verification process. The information provided by you and the results of the verification process will be retained by IFC and our third party fraud checking agent for audit and fraud prevention purposes.
4. Protection of Personal Information
We process your personal information internally in accordance with strict internal security controls to protect against unauthorised use, alteration, duplication, destruction, disclosure, loss or theft of, or unauthorised access to your personal information, in accordance with applicable privacy laws. Personal information submitted by you on our Website is stored on secure servers located in Toronto. Security is continually reviewed and enhanced as new technologies present themselves. We maintain physical, organisational and electronic security measures to protect your personal information. These include the use of secure locks on doors, restricted access to our information processing and storage areas, limited access to relevant information by authorised employees and independent contractors only (“Employees”), and through the use of passwords and pass keys.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of information transmitted to the Website. However, once we receive your information, we use strict security standards and procedures to try to prevent unauthorised access to customer information. Your order is placed over a secure connection and your personal information is encrypted to ensure your data remains safe at all times.
5. Keeping Your Personal Information Accurate
7. Unsolicited Direct Marketing
Your personal information will not be provided to anyone outside the IFC for direct marketing purposes unless you have expressly consented to such activities Under no circumstances do we sell lists of our customers to unaffiliated third parties for their use.
On our Website, we may collect information about your computer, including where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify you as an individual.
For the same reason, we may obtain information about your general internet usage by using a “cookie” file. Cookies are small pieces of information that are stored on your computer’s hard drive by your browser. They help us improve the Website and make it possible for IFC to identify some of your preferences. On revisiting the Website, IFC’s computer server will recognise the cookie, giving us information about your previous visits. Most browsers are originally configured to accept cookies automatically.